Terms of Service

Last updated: November 21, 2025

1. Introduction

Welcome to Heekoo ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our platform, services, and applications (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Acceptance of Terms

By creating an account, accessing, or using Heekoo, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Heekoo.

3. Description of Service

Heekoo provides a multilingual communication platform that offers:

  • Real-time voice translation and transcription during video calls
  • Multilingual video creation and translation services
  • Integration with video conferencing platforms (Zoom, Google Meet, Microsoft Teams)
  • Voice cloning and natural language processing capabilities

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

4. User Accounts

Account Creation: To use certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Account Eligibility: You must be at least 18 years old to create an account. By creating an account, you represent and warrant that you meet this age requirement.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit any content that is illegal, harmful, threatening, abusive, or discriminatory
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the Service or servers connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service or any other accounts, systems, or networks
  • Use automated systems (bots, scrapers) to access the Service without our express written permission
  • Reverse engineer, decompile, or disassemble any part of the Service

6. Subscription and Billing

Subscription Plans: We offer various subscription plans with different features and usage limits. The features and pricing of each plan are described on our pricing page and may be updated from time to time.

Billing: Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are non-refundable except as required by law or as otherwise stated in these Terms.

Free Trials: We may offer free trial periods. If you cancel before the trial period ends, you will not be charged. If you do not cancel, your subscription will automatically convert to a paid plan at the end of the trial period.

Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to the Service until the end of that period.

7. Intellectual Property

Our Rights: The Service, including all content, features, and functionality, is owned by Heekoo and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content: You retain ownership of any content you upload, submit, or create using the Service ("Your Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute Your Content solely for the purpose of providing and improving the Service.

Feedback: Any feedback, comments, or suggestions you provide regarding the Service may be used by us without any obligation to you.

8. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using the Service, you consent to the collection and use of information in accordance with our Privacy Policy.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEEKOO AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF THE SERVICE EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES of MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Indemnification

You agree to indemnify, defend, and hold harmless Heekoo and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your infringement of any rights of another.

12. Termination

By You: You may terminate your account at any time by canceling your subscription through your account settings or by contacting us.

By Us: We may suspend or terminate your access to the Service immediately, without prior notice, if you breach these Terms, engage in fraudulent or illegal activity, or for any other reason we deem necessary to protect our Service or users.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@heekoo.com

Address: [Your Company Address]

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